1. Consent
Our Platform serves both Online Users (subscribed learners) and Visitors (individuals browsing our website without enrolling).
By using our Platform, you consent to the collection, use, and storage of your information in accordance with this Privacy Policy. Protecting your privacy and personal data is our highest priority.
If you do not agree with this policy, please discontinue use of our Platform.
2. Information We Collect
We may collect the following information from you or your child (if applicable):
Personal Information: Name, Age, Location, Address, Contact Details, Phone Number, Email ID.
Account Information: User ID (including social media logins such as Google or Facebook, if used for registration).
Usage Information: IP address, device type, browser details, access times, navigation data, cookies, and web beacons.
Recorded Sessions: Online training sessions may be recorded for quality audits and teacher training purposes.
Intellectual Property Content: By uploading or sharing content (photos, videos, project work), you grant us a non-exclusive, transferable, royalty-free worldwide license to use such content for educational or promotional purposes, unless deleted by you.
3. Use of Collected Data
Your data is collected and processed for:
Creating and maintaining accounts.
Providing access to live and recorded classes.
Sending important notifications (billing reminders, purchase confirmations, schedule updates).
Customer support and feedback.
Quality assurance and improvement of services.
Marketing communications (only with your consent).
Compliance with applicable laws.
Parental consent will always be obtained before collecting information from children.
4. Data Security
We employ strict measures to protect your personal data:
Secure storage with access restricted to authorized staff only.
Payment information handled as per industry standards.
Limited child information visibility (only Name and Age when posting reviews or achievements).
Separate parental consent for posting student achievements on social media.
While we strive for high standards of security, we cannot guarantee 100% protection due to the nature of the internet.
5. Third-Party Links and Services
Our Platform may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before sharing personal information.
6. Data Protection Compliance
We comply with the Information Technology Act, 2000 and relevant global data protection regulations.
Data may be stored and processed on servers located outside your country of residence.
If you are a resident of the European Economic Area (EEA), you have specific data protection rights (see Section 7).
7. Rights of Users (Data Subjects)
You have the following rights regarding your personal data:
Access & Portability: Obtain a copy of your personal data.
Correction & Rectification: Update inaccurate or incomplete data.
Deletion: Request deletion of your account and data.
Restriction: Limit how your data is processed.
Objection: Refuse certain types of processing, including marketing.
Consent Withdrawal: Withdraw consent at any time.
We may require identity verification before fulfilling such requests.
8. Sharing of Personal Data
We may share your data only with trusted third-party service providers for purposes such as:
Payment processing.
Email, SMS, and OTP delivery.
Usage analytics and marketing optimization.
Hosting and security services.
We never sell your personal information.
9. Updates to Policy
We may update this Privacy Policy periodically. Changes will be effective immediately upon posting on the Platform. Significant updates will be communicated via email or website notices.
10. Cancellation & Refund Policy
You may cancel your subscription anytime, with no questions asked.
Refunds will be processed on a pro-rata basis, calculated for unused live classes.
Refund requests must be emailed to [email protected].
Refunds will be credited within 7 working days to your bank account.
11. Contact Information
For questions, requests, or complaints regarding this Privacy Policy, please contact:
📩 Email: [email protected]
📞 Phone: +91 8595217680
📍 Address: New Delhi, INDIA