Privacy Policy for Subscription-Based Courses

Introduction

This Privacy Policy explains the types of personal data we collect when you enroll in or use our subscription-based courses. It also details how we store, handle, and safeguard your information.

We want you to be fully informed about your rights and how we use your data—whether for managing subscriptions, providing personalized learning experiences, or improving our services.

We may update this Privacy Policy from time to time. If significant changes occur, we will notify you, but you are welcome to review this page at any time.

Legal Bases We Rely On

Data protection laws allow us to collect and process personal data under specific conditions:

  1. Consent

    • When you actively provide permission (e.g., subscribing to newsletters or marketing emails).

    • We always clarify which data is necessary for each service.

  2. Contractual Obligations

    • When processing your personal data is necessary to provide the course(s) you subscribed to.

    • Example: storing your billing details to process subscription payments.

  3. Legal Compliance

    • We may be required by law to share certain information (e.g., fraud prevention or law enforcement requests).

  4. Legitimate Interest

    • To improve our platform, personalize your learning experience, and ensure smooth operations.

    • Example: analyzing course usage data to recommend relevant learning materials.

When We Collect Your Personal Data

We may collect data when you:

  • Register or create an account on our website/app.

  • Subscribe to or purchase one of our courses.

  • Log in to and use your course dashboard.

  • Communicate with us via email, phone, or chat support.

  • Participate in surveys, quizzes, or feedback sessions.

  • Interact with us on social media or community forums.

  • Use cookies while browsing our website or mobile application.

Types of Personal Data We Collect

Depending on your interaction with our courses, we may collect:

  • Account Information: Name, email address, phone number, billing details, and encrypted login credentials.

  • Subscription & Payment Data: Course enrollments, subscription history, and payment card details (securely stored via PCI-DSS compliant payment providers).

  • Learning Activity Data: Courses viewed, progress tracking, quiz results, assignments submitted, and completion certificates.

  • Preferences & Interests: Topics you engage with, course preferences, and areas of interest for personalized recommendations.

  • Technical Data: Browser type, device information, IP address, and cookies for analytics and website performance.

  • Communications: Messages, reviews, and feedback provided through support or discussion forums.

  • Social Media Data: Username or profile info when you interact with us via social platforms.

How and Why We Use Your Personal Data

We use your data to:

  • Provide access to courses and subscription features.

  • Process payments securely.

  • Track course progress and deliver personalized learning experiences.

  • Improve our platform by analyzing usage patterns and learner feedback.

  • Communicate updates, new course offerings, or promotions (only with your consent).

  • Ensure compliance with applicable legal requirements.

  • Protect our systems against fraud or misuse.

Your Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections if data is inaccurate.

  • Request deletion of your data (where legally permissible).

  • Opt out of marketing communications.

  • Restrict or object to certain processing activities.

  • Request a copy of your data in a portable format.

If you wish to exercise these rights, please contact us at:

📩 Email: [email protected]
📞 Phone: +91 8595217680 
📍 Address: New Delhi, INDIA